Variation in customer satisfaction between urban and rural consumers: influence of expectations , 2009

Velayudhan, S.K.

Competitiveness of India and China: A comparison , 2009

Bhatt P. R.

Thomas, J.

Effects of Customer Trust on Word of Mouth Communication: Examining Customer-Brand Relationship. Asia Pacific Advances in Consumer Research Association for Consumer Research, ISB Hyderabad , 2009

Thomas, J., Arora, P., & Shainesh, G.

Customer Engagement Strategies in the Age of Value Co-Creation , 2009

Thomas, J.

Technology Readiness, Trust and e-Service quality: A study of travel portal users , 2009

Purani, K., Unnithan, A.B. & Sahadev, S.

Can Decentralized Forest Governance Mitigate Domination by State and Local Elites? Evidence from India~s Shiwaliks , 2009

Balooni, K., Kumar, C. & Inoue, M. 2009

Flying To Float: Indian Airline Industry 2009. SMF 12th Annual Convention, IIM Bangalore , 2009

Rameshan, P.

Managing Salesforce Attrition at Karnavati Healthcare Ltd , 2009

Purani, K. & Nair U.K.

Generating trust in e-services through service quality: The Moderating Role of Technology Readiness , 2009

Purani, K., & Sahadev, S.

Real-Time Analysis of CDN in an Academic Institute: A Simulation Study , 2009

Ramachandran, N., & Sivaprakasam, P.

Performance of State Electricity Utilities during the Post Power-Reforms Period: A Comparative Analysis , 2009

Eapen, L.M.

Open source technologies for libraries. , 2009

Sreekumar, M. G.

Web based content management systems. , 2009

Sreekumar, M. G.

Susceptibility to reference group influence. , 2009

Sridhar, G., Kumar, R. N., & Murthy, N. G.

Trust in Customer Relationships: Addressing the Impediments in Research. Asia-Pacific Association for Consumer Research Conference , 2009

Thomas, J.

Effects of Customer Trust on Word of Mouth Communication: Examining Customer-Brand Relationship. Asia-Pacific Association for Consumer Research Conference , 2009

Thomas, J., Arora, A. P., & Shainesh, G.

A study on implementation of six-sigma tools & techniques using meta-analysis approach. 4th International Conference on Quality, Reliability and Infocom Technology: Trends and Future Directions (ICQRIT 2009), New Delhi, Decem , 2009

Srinivas, J., Anand, G., & Kodali, R.

Development of analytic hierarchy process for the selection of a product development methodology. PDMA India 4th Annual International Conference on New Product Development: Challenges in Meltdown Times (NPDC 2009), Chennai, D , 2009

Anand, G., & Kodali, R.

Selection of a machine tool for FMS using ELECTRE III - a case study. 5th Annual IEEE Conference on Automation Science and Engineering (CASE 2009), Bangalore, August 22-25 , 2009

Balaji, M. Ch., Anand, G., & Kodali, R.

Timeless Leadership. Conference on Conscious Capitalism, Bentley University, Boston, May 28-29. , 2009

Chatterjee, D.

An Efficiency Study of Indian Banks. International Conference on Management & Social Welfare, IISWBM, Calcutta, December 14-15. , 2009

Chaudhuri, G.

Note on Improving Banks~ Competitiveness while Lending to the Agriculture Sector. , 2008

Gopinath, S. & Abhilash Nair

From Guest House Administrators to Leaders of Tourism Management: Restructuring the Orange Valley State Tourism Department. Conference on Tourism in India: Challenges ahead, IIM Kozhikode , 2008

Nair, U.K.

Adequacy and Effectiveness of Indian Tourism Websites for International Tourism in India. Conference on Tourism in India - Challenges Ahead, IIM Kozhikode , 2008

Pathak, A. & Kumar, K.